A Call to Perfect the Customer Experience

October 6, 2016 7:52 pm Published by Malerie Strahm

According to Disney’s business management philosophy, the “customer is always right.” So if Max from Illinois wants 300 units of seed variety X treated with treatment recipe A, 600 units of seed variety Y treated with treatment recipe B, and another 600 units of seed variety Z with no treatment, then that’s what Max should get. However, we all know it’s not that easy, especially as your customer base scales up and your seed inventory diversifies.